John Chambers-Cisco's Driving Force
|
|
ICMR HOME | Case Studies Collection
Case Details:
Case Code : LDEN016
Case Length : 11 Pages
Period : 1991-2002
Pub Date : 2002
Teaching Note :Not Available
Organization : Cisco Systems Incorporated Industry : Computer Networking
Countries : USA
To download John Chambers - Cisco's Driving Force case study
(Case Code: LDEN016) click on the button below, and select the case from the list
of available cases:
Price:
For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Shipping & Handling Charges extra
»
Leadership and Entrepreneurship Case Studies
» Case Studies Collection
» ICMR HOME
» Short Case Studies
» View Detailed Pricing Info
» How To Order This Case
» Business Case Studies
» Area Specific Case Studies
» Industry Wise Case Studies
» Company Wise Case Studies
Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
Chat with us
Please leave your feedback
|
|
<< Previous
"John Chambers is Cisco's best salesperson. He speaks
with a passion and an enthusiasm that rivals the best salespeople out there; but
he also does it in such a sincere fashion. He gets you to believe in a story. He
convinces you he has the best solution. He has a great balance of being
aggressive in terms of closing the deal but not being obnoxious about it."
- Michael Ching, Vice President, Merrill Lynch.1
"Shape the future of the Internet by creating
unprecedented value and opportunity for our customers, employees, investors and
ecosystem partner."
- Cisco's Mission.
Introduction
|
John Thomas Chambers (Chambers), the CEO of Cisco Systems Incorporated (Cisco),
was awarded the Internet Industry Leader Award2
for 2000 by the United States Internet Council. In 1999, BusinessWeek addressed
Chambers as "Mr. Internet," one of the most influential people in e-business and
one of the top 25 executives in the world. According to BusinessWeek, he was "An
unabashed evangelist for radical changes in management.
He has made his company a living laboratory for the 21st century corporation.
When observers speak about a new, progressive business model for a new era, they
inevitably put Cisco at, or near the top of their list."3
|
|
Under Chambers, Cisco has emerged into a dominant player in the global
networking industry. He led Cisco's successful diversification into the
switch4 and telecom equipment
business. Chambers visualized Cisco as either the market leader, or in the
second position, in every product market it entered.
|
|
By the end of 1999, Cisco was the market leader in 80% of its product
markets, while in the remaining 20%, it was a close second. Chambers played
a major role in strengthening the sales and marketing efforts of Cisco. He
had a vision of transforming Cisco into an e-company (Refer Exhibit I).
He formulated several innovative programs to recruit and retain best human
resources available in the IT industry. Chambers also developed a
customer-oriented and performance-driven, yet informal culture at Cisco.
Under Chambers, during the period 1995 to 2002, the revenues of Cisco rose
by 15 times from $1.2 billion to $18.91 billion (Refer Exhibit II). |
John Chambers - Cisco's Driving Force
- Next Page>>
|
|
